Help salon clients while you are with another client
JyskHub answers repeat questions about prices, treatments, hours and parking and directs clients to your booking link. Sensitive or complex questions go to a person.
Clients write when you cannot pick up
Salon questions arrive during appointments, after closing or just before someone wants to book. A quick answer helps, but allergies, complaints and complex treatments need professional judgment.
What clients can get help with
- Prices for cuts, colour and treatments
- Treatment details and duration
- Opening hours
- Location and parking
- Languages spoken
- Online booking link
- Basic availability questions
- Contact details for personal help
A fast answer without pretending to see the calendar
Prices and treatments
The assistant uses your own prices and explains when a final figure depends on hair length, starting point or desired result.
Booking
With an external booking page, JyskHub provides the correct link. It does not claim real-time availability or a completed booking.
Practical questions
Hours, address, parking, languages and contact options can be answered directly from the salon knowledge base.
Capture contact details when self-service is not enough
For a complex colour service or a question requiring consultation, the assistant can collect a name, contact details and short description for follow-up.
- Answer the practical question
- Show the booking link when self-service is enough
- Ask only for relevant contact details when needed
- Pass the conversation to the salon
- Let the stylist confirm treatment, time and price
Questions a stylist should handle
The assistant should not assess health, diagnose reactions or decide a complaint.
- Allergies, pregnancy or health questions
- Complaints and dissatisfaction
- Complex colour corrections
- Individual hair and treatment assessment
- Confirmation of a specific available slot
Example: from colour question to human help
Can I book balayage on Friday, and what does it cost?
Balayage starts at the salon’s listed price, but the final price depends on hair length and starting point. I can share the booking link, but I cannot see live availability.
I reacted to hair colour before. Is it safe?
A stylist needs to assess that — I will not guess about a health question. I can collect your name and number so the salon can contact you before booking.
This is a realistic flow, not a customer case study. Your own services and rules determine the answers.
Prepare the salon assistant
- Add treatments, prices and durations
- Add hours, address, parking and languages
- Add the correct booking link
- Define questions that always need a stylist
- Test price, booking, allergy and complaint questions
Frequently asked questions
Can JyskHub see real-time availability?
Not without a real booking integration. By default it shares the salon booking link and opening hours without claiming to know the live calendar.
Can it complete a booking?
By default it sends the client to the external booking page. The booking is completed only in that system.
How does it handle allergies and health questions?
It should not make an individual health assessment. It explains that a stylist needs to take over and can collect contact details.
Is this the same as the salon guide?
No. This page helps a salon evaluate and start with JyskHub. The blog guide is a broader informational resource about options and limitations.