Answer cleaning customers after the office closes
JyskHub answers from your services and coverage areas, collects only the details needed for a quote request, and passes it to your team.
A quote request rarely contains everything you need
Customers want a price and start date immediately, but a responsible quote may depend on size, condition, frequency and special requirements. Silence loses enquiries; an invented price damages trust.
Questions a cleaning assistant can help with
- What does cleaning cost?
- Which areas do you cover?
- Do you offer home and commercial cleaning?
- Can I get a non-binding quote?
- Do you bring cleaning products?
- Can I book recurring cleaning?
- Are employees insured?
- How quickly can you start?
- Do you offer move-out cleaning?
- Can you clean outside normal hours?
Answer what is known and be clear about the rest
Pricing basis
The assistant can explain a real starting price or pricing basis. It does not invent a final figure when the job needs assessment.
Services and locations
It answers from your actual service areas, cleaning types, opening hours and terms.
Next step
When the enquiry fits, it asks only for the information your team truly needs.
Turn a price question into a useful quote request
JyskHub should not issue a binding quote. It should help your employee prepare the right one.
- Explain the known pricing basis
- Ask about job type, approximate size, location and frequency
- Collect contact details with consent
- Pass the request and conversation to the business
- State that a person provides the final quote
A person should take over here
JyskHub can flag uncertainty and hand over instead of improvising.
- Binding prices or contract terms
- Damage, complaints or insurance claims
- Special chemical or workplace-safety requirements
- Access or security details needing assessment
Example: an honest quote conversation
What does move-out cleaning for 110 m² cost?
The price depends on the condition and whether windows and the oven are included. I can collect the essentials for a non-binding quote. Should window cleaning be included?
Yes, and it must be ready in two weeks.
Thanks. What is your name and email or phone number? A team member will assess the job and confirm the final price — I do not issue a binding quote in chat.
This illustrates the flow. Your real prices, areas and procedures determine the answers.
Set up the cleaning assistant
- Add services, areas and opening hours
- Describe the pricing basis and qualifying questions
- Mark topics that always need a person
- Test realistic questions
- Install the widget and maintain the information
Frequently asked questions
Can JyskHub give a final cleaning price?
Only when a genuine fixed price applies. Otherwise it explains the pricing basis, collects the required details and says that a person provides the final quote.
Can it book recurring cleaning?
It can explain the options and collect a request. It does not complete a booking in another system unless a real integration exists.
Can it answer insurance questions?
Yes, from current information supplied by the business. A specific damage or coverage question should go to a person.
What if it does not know?
It should say so clearly and hand the question over instead of guessing.